Speaking Tips

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

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Learning to think better and communicate feedback clearly at work

Issue 19

How to Point Out Mistakes and Respond to Feedback Without Making It Personal

Point out mistakes clearly and respond to feedback without sounding defensive, while keeping the focus on the task instead of the person.

CommunicationGiving FeedbackReceiving FeedbackConstructive Feedback

Point out mistakes clearly and respond to feedback without sounding defensive, while keeping the focus on the task instead of the person.

This guide gives practical examples, clearer wording, and simple speaking structures you can use in real conversations.

Read how to point out mistakes and respond to feedback without making it personal to understand the situation more fully and practise choosing words that sound clear, calm, and useful.

Use the examples to notice what usually happens in the conversation, what the other person may need, and how your next sentence can make the situation easier to handle.

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People laughing together in a friendly conversation with awareness and kindness

Issue 18

Being Funny Is a Skill: Awareness Is What Makes It Land Well With Others

Use humour with better timing, tone, and awareness so jokes feel light, inclusive, and enjoyable instead of awkward, confusing, or hurtful.

CommunicationConversation SkillsInterpersonal SkillsSelf Awareness

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People having a conversation and showing different tones of speaking

Issue 17

Different Tones of Speaking and How They Affect People

See how different tones of speaking affect listeners, including condescending, patronizing, collaborative, supportive, caring, natural, sarcastic, and assumptive tones.

CommunicationCommunication SkillsVerbal CommunicationSelf Awareness

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A supportive manager speaking clearly and respectfully with a colleague at work

Issue 16

How to Ask Someone to Do a Task at Work Clearly and Politely

Ask colleagues or team members to do a task at work in a way that is polite, clear, short, respectful, and not patronizing.

WorkplaceWorkplace CommunicationProfessional CommunicationTeam Communication

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Two people pausing during a quiet conversation

Issue 15

What to Do When a Conversation Goes Quiet

Simple ways to stay calm, restart naturally, and handle quiet moments in conversation without pressure.

CommunicationConversation SkillsCommunication SkillsSocial Anxiety

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Thinking of what to say in a conversation

Issue 14

What to Say When You Don’t Know What to Say

What to say when your mind goes blank, with simple responses that keep conversations moving without pressure.

ConfidenceConfidenceSpeaking ConfidenceConversation Skills

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Staying focused and organised while speaking

Issue 13

How to Stay on Topic When You Speak

Use a simple structure to stay on topic when you speak so your answers remain clear, focused, and easy to follow.

SpeakingSpeaking SkillsSpeech ClaritySpeaking Practice

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Quick Tips

A few short speaking tips from Instagram for quick inspiration and easy practice. If this helped you, share it with someone you care about 😊 Small improvements in communication can make a big difference in everyday relationships.