Tone Awareness
Which sentence sounds dismissive?

The situation
The words in a conversation are simple, but the way they are spoken may change their meaning.
Recommended Response
C. You are making a big deal out of nothing.
Context matters. This is a recommendation for the situation described, not a rule for every interaction.
Why is C the recommended response?
Understanding this situation
This dismisses the person's concern instead of trying to understand it.
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