Emotional Intelligence
What is the best first step when you feel defensive?
The situation
An interaction involves emotions as well as words, and you are considering how to respond.
Recommended Response
A. Notice the feeling before answering.
Context matters. This is a recommendation for the situation described, not a rule for every interaction.
Why is A the recommended response?
Understanding this situation
Noticing defensiveness helps you respond with more control.
Practice. Speak. Improve. — Spekero Playground
