Emotional Speaking Styles
Which speaking style is being described? "When feedback is mentioned, someone quickly says, 'I did nothing wrong, so stop blaming me.'"
The situation
When feedback is mentioned, someone quickly says, 'I did nothing wrong, so stop blaming me.'
Recommended Response
A. Defensive
Context matters. This is a recommendation for the situation described, not a rule for every interaction.
Why is A the recommended response?
Understanding this situation
This is defensive because the speaker protects themselves before understanding the feedback. Defensive communication can make it harder to solve the real issue.
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