Good Listener Skills
Which reply shows empathy?
The situation
Someone is explaining something important to them, and you are deciding how to take part.
Recommended Response
A. That sounds upsetting. I can see why you feel that way.
Context matters. This is a recommendation for the situation described, not a rule for every interaction.
Why is A the recommended response?
Understanding this situation
Empathy means recognising the feeling before trying to fix or minimise the situation.
Practice. Speak. Improve. — Spekero Playground
