Speaking Styles

Can You Spot the Style?

Which speaking style is being described? "A colleague is upset. You say, 'I can see this is frustrating. Let us slow down and choose one next step.'"

The situation

A colleague is upset. You say, 'I can see this is frustrating. Let us slow down and choose one next step.'

Which speaking style is being described? "A colleague is upset. You say, 'I can see this is frustrating. Let us slow down and choose one next step.'"

A. Calm and supportiveB. AggressiveC. DismissiveD. Sarcastic

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Another perspective

Positive Speaking Styles

Which speaking style is being described? "A new colleague joins the team. You smile, ask how their first day is going, and offer to show them where things are."

Positive Speaking Styles

Which speaking style is being described? "A friend says they made a mistake at work. You listen carefully and say, 'That sounds stressful. Do you want to talk through what happened?'"

Positive Speaking Styles

Which speaking style is being described? "Your teammate is nervous before giving a short presentation. You say, 'You have prepared well. Start with your first point, and take it one step at a time.'"

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Can You Spot the Style?

The situation

Recommended Response

Why is A the recommended response?

Understanding this situation

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Another perspective

Positive Speaking Styles

Positive Speaking Styles

Positive Speaking Styles